Delivery
Grace & Green is based in the UK but we ship our products worldwide! Here’s everything you need to know about our deliveries and returns.
UK Standard Delivery
3-5 working days
All UK Standard Delivery orders sent via Royal Mail will have tracking information.
We offer free, tracked delivery via Royal Mail when you spend £45 or more on a one-off order. If your one-off order is under £45, we offer the same tracked Royal Mail delivery for a flat fee of only 99p.
For repeat ‘Subscribe & Save’ orders a flat 99p Royal Mail tracked delivery charge will be applied for each shipment.
For one-time UK purchases, you can also choose Royal Mail Special Delivery then your tracking information will be sent in the email confirmation you receive when your order is dispatched.
International Delivery
5+ working days
We deliver to over 50 countries and territories from just £6.95, via Royal Mail (see below).
All UK Standard Delivery orders sent via Royal Mail will have tracking information which will be emailed to you once your order is dispatched.
International Delivery
We deliver internationally…
Europe Zone 1
(Ireland, France, Germany, Netherlands, Belgium, Luxembourg, Denmark, Sweden, Italy, Spain, Portugal, Greece)
Tracked & Signed delivery via Royal Mail and your national postal service.
5-7 working days
£6.95
Europe Zone 1
International Courier (DHL)
3-5 working days
£24.95
Europe Zone 2
(Austria, Andorra, Bulgaria, Canary Islands, Croatia, Cyprus, Czech Republic, Estonia, Faroe Islands, Finland, Georgia, Gibraltar, Hungary, Iceland, Latvia, Lithuania, Malta, Norway, Poland, Romania, Russia, Serbia, Slovakia, Slovenia, Switzerland, Turkey, Vatican City)
Tracked & Signed delivery via Royal Mail and your national postal service.
5-10 working days
£7.95
Europe Zone 2
International Courier (DHL)
3-7 working days
£24.95
World Zone 1
(USA, Australia, New Zealand, Singapore, Japan, Brazil, Canada, Hong Kong, India, South Korea, Malaysia, Israel)
Tracked delivery via Royal Mail and your national postal service.
5-10 working days
£8.95
World Zone 1
International Courier (DHL)
4-7 working days
£24.95
World Zone 2
(all other countries including Saudi Arabia, UAE)
International Courier (DHL)
5-10 working days
£24.95
If your order has not been delivered in the estimated time, please email [email protected] T +44 (0)117 330 5796
Returns
We want you to be happy with your Grace & Green products, however, due to the nature of the products we cannot accept returns due to change of mind.
Returns will only be accepted if the goods are faulty, have been described incorrectly or you receive an incorrect order. Please contact us within 14 days of delivery by either email [email protected] or by telephone T +44 (0)117 330 5796
