Delivery and Returns

Delivery

Grace & Green is based in the UK with some international shipping options available. Please read our delivery & returns policy below to learn everything you need to know.

UK Standard Delivery
3-5 working days
All UK Standard Delivery orders sent via Royal Mail will have tracking information.

We offer free, tracked delivery via Royal Mail when you spend £45 or more on a one-off order. If your one-off order is under £45, we offer the same tracked Royal Mail delivery for a flat fee of only £2.25.

For repeat ‘Subscribe & Save’ orders a flat £2.25 Royal Mail tracked delivery charge will be applied for each shipment.

For one-time UK purchases, you can also choose Royal Mail Special Delivery then your tracking information will be sent in the email confirmation you receive when your order is dispatched.

For UK one-off orders or for ‘Subscribe & Save’ orders over £45, we offer free tracked Royal Mail delivery. For UK orders under £45 we charge a flat delivery fee of 99p for tracked Royal Mail delivery.

We are currently unable to ship to Europe due to to operational challenges. Our products can often be found from local resellers on platforms such as Amazon however.

For one-time purchases, if you chose Royal Mail Special Delivery, Royal Mail International Tracked, or International Courier then your tracking information will be sent in the email confirmation you receive when your order is dispatched.

All UK Standard Delivery orders sent via Royal Mail will have tracking information which will be emailed to you once your order is dispatched.

Returns

We want you to be happy with your Grace & Green products, however, due to the nature of the products we cannot accept returns due to change of mind.

Returns will only be accepted if the goods are faulty, have been described incorrectly or you receive an incorrect order. Please contact us within 14 days of delivery by either email [email protected] or call us on +44 (0)117 330 5796

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