Are Grace & Green tampons as absorbent as other brands?

Absolutely, our tampons conform to the standard absorbency of between 6-9g for Regular Tampons and 9-12g for Super Tampons. This is the industry standard and means, if you are switching from another brand, you can confidently choose the same size you always use.

Are your period products hypoallergenic and non-toxic?

Our products are hypoallergenic, made from 100% certified organic cotton, and free from toxins, chemicals, dyes, and fragrances. Grace & Green products are especially suitable for people with sensitive skin types.

Are your products biodegradable?

All our disposable pads and tampons are made with organic and biodegradable materials. You can dispose of these in your compost, if you have an established compost with the right mix of green and brown waste. However, if you do not have your own compost, we recommend using a general or “sanitary” waste bin. Our products will biodegrade in landfill.

Are your products vegan and cruelty-free?

Yes, our products are produced without animal by-products or animal-derived ingredients and we don’t test on animals or allow third parties to test on animals on our behalf.

Can I change my payment method?

If you set up a repeat order, you can update or change your payment method in your account.

Can I pause, edit, or cancel my repeat order?

Absolutely, we aim to make this as easy as possible for you so there are no contracts or restrictions. You’re in complete control of your repeat order. You can manage your orders in your account and choose to pause, edit, or cancel your repeat order at any time. To avoid charges, you must amend or cancel your order at least 5 working days before your next payment is due.

Can I return my order?

We want you to be happy with your Grace & Green products, however, due to the nature of the products we cannot accept returns due to change of mind. Returns will only be accepted if the goods are faulty, damaged, have been described incorrectly or if you have received an incorrect order. Please contact us within 7 days of delivery by contacting hello@graceandgreen.co via email.

Can I wear a menstrual cup at night?

A menstrual cup can be worn for up to 12 hours meaning it offers superior round-the-clock protection. The menstrual cup is suitable for day and night use, as well as during sports.

Can I wear tampons at night?

Tampons must be changed every 4-8 hours, to lower the risk of Toxic Shock Syndrome. Therefore, we recommend using pads or our menstrual cup for overnight protection and peace of mind.

Can organic tampons cause Toxic Shock Syndrome (TSS)?

Our tampons are made from organic and natural materials, reducing exposure to synthetic chemicals commonly found in conventional tampons including pesticides, chlorine bleach and fragrances. Toxic Shock Syndrome (TSS), however, is associated with the overgrowth of bacteria, not man-made toxins. These bacteria may be present in small amounts on the skin, including the vaginal area. Regardless of the type of tampon, leaving it in for an extended period increases the risk of bacterial overgrowth, which is the contributing factor to TSS. Therefore, users of organic tampons, like any other menstrual product, should adhere to recommended usage guidelines of changing their tampon every 4-8 hours.

Do I need to be in to receive my order?

Some of our packages will not fit through your letterbox and you may have to collect from your neighbour or from your local delivery office if you are not home at the time of delivery. We are looking at making our deliveries postal box friendly in the future.

Do your products have a SAP core?

You may have heard that some period pads contain super absorbent polymers (SAP). For many mainstream brands, these are a synthetic polymer that are usually found in the form of small beads or granules and can therefore contain microplastics. We do not use any synthetic materials in the creation of our bamboo pads or liners. We have a super absorbent core that is made from wood pulp, and our pads have independent biodegradability certificates to show they break down without leaving a trace.

How do I access the benefits?

Simply fill in our contact form and a member of the team will contact you to get you set up as a Period Dignity organisation. Once you make your first order for Grace & Green office supplies, you will receive all the additional benefits.

How do I clean my menstrual cup?

First rinse with cold water and then wash with warm water using a mild, unscented soap. When you gave finished your period, boil the cup in water for 5-10 minutes to disinfect it before storing it for your next cycle.

How do I find my account?

Simply select the ‘account’ icon at the top right of our website. Use your email address to access and manage your account.

How do I use a menstrual cup?

The period cup is an eco-friendly and reusable alternative to traditional single-use tampons and pads. It is designed to fit comfortably inside the vaginal canal, creating a secure suction seal that keeps it in place and collects menstrual blood. Grace & Green period cups are available in two sizes to suit your needs and flow. Size A is perfect for those with normal to light flow whilst Size B is ideal for those with a normal to heavy flow.

When will my order arrive?

Once you have placed your order, it will arrive within 3-5 business days.

How much does delivery cost?

All orders over £30 benefit from free delivery. For orders under £30, postage is charged at £2.85.

Is there a minimum order quantity?

There is a minimum order requirement of £50 to order through our B2B website and benefit from the corporate discount. For larger orders, our team will help you through the process. Simply get in touch to start.

What makes your period products sustainable?

Our period products are certified-organic, made with biodegradable materials or reusable. We use organic cotton and bamboo, making our products free from pesticides, dyes, chlorine bleaches, and other toxic chemicals.

Why are your period products more expensive than other mainstream brands?

We only use the highest quality materials so you can be confident about what you are (and aren’t) putting into your body. Our materials include  100% certified organic cotton and bamboo, and we invest in sustainability and social impact initiatives to create change. We understand this makes our products slightly more expensive than mainstream brands who profit from mass production with cheap materials but we believe in the products we create. 

By offering discounts through our subscribe & save service, we hope to make our products as accessible as possible. You can also ask your workplace, school or university to stock Grace & Green so you can access products whenever you need them, check out our Period Dignity programme for more details.

What are Grace & Green applicator tampons made from?

Our applicator tampons are made from organic cotton with a biodegradable cardboard applicator, and use a woven organic cotton cord, not glued. Free from toxins, chemicals, dyes, or fragrance. Ingredients: 100% GOTS-certified organic cotton, organic cotton cord, sewing yarn, cardboard applicator and individually wrapped in recyclable paper.

What are Grace & Green liners and pads made from?

Made with organic cotton or bamboo, Grace & Green pads combine comfort with superior protection. Made with biodegradable materials, our pads are engineered with your body and our planet in mind. We believe in transparency so we always disclose our full ingredients list on every product page.

What are Grace & Green non-applicator tampons made from?

Our non-applicator tampons are made from organic cotton, and use a woven organic cotton cord, not glued. The non-applicator tampons are uniquely wrapped in recyclable paper to keep sterile until use and are free from toxins, chemicals, dyes or fragrances. Ingredients: 100% GOTS-certified organic cotton, organic cotton cord, sewing yarn, and individually wrapped in recyclable paper.

What are the benefits of joining the Period Dignity scheme?

Our members receive generous discounts on our entire range of period products, access to menstrual and menopause training and policy support plus additional benefits for employees.

What does it mean to be a B Corp?

B Corps are businesses that have been certified to meet high standards of social and environmental performance, transparency, and accountability. The higher the score, the greater the impact. We are leading the way within period care. Our incredible score of 146.5 is based on our exceptional, ethical products and our groundbreaking work towards period dignity for all. Our score makes us the highest scoring B Corp within organic period care. You can see a breakdown of this on the B Corp directory.

What is the benefit of choosing organic products?

The Grace & Green collection uses organic cotton certified by GOTS (Global Organic Textile Standard), ICEA and carries the seal of organic cotton. We also use organic bamboo certified by OEKO-TEX®. Organic raw materials create safer period products that are gentle on your skin. Free from toxins, chemicals, dyes, and fragrance. Grown without toxic chemicals, organic crops promote better soil and air quality, and are less water and energy intensive than conventionally grown cotton or bamboo. Organic farming creates better health standards for farmers and their surrounding communities, and preserves land quality for future generations.

What is the difference between your liner and pad absorbencies?

We have two absorbencies of our period pads to suit every body. Our Medium/Day pads are great for a medium flow, whilst our Heavy/Overnight pads are great for a heavy flow, designed for round-the-clock leak protection. Liners are thinner and smaller than a typical period pad, making them a great option for when you want to feel secure and keep your underwear protected. Perfect for a light flow, spotting in between periods, discharge or other leaks.

What makes Grace & Green pads and liners sustainable?

Our bamboo pads are made with Oeko-Tex certified organic bamboo, a self-generating super plant that requires no irrigation, pesticides or fertilisers. Each individual wrapper is biodegradable and will naturally breakdown over time.

What makes Grace & Green tampons sustainable?

Our tampons are made with certified-organic cotton which uses 71% less water, 62% less energy and produces 46% less CO2e than traditional cotton. If you choose to use an applicator tampons, our cardboard applicator is a sustainable alternative to traditional and "plant-based" plastic, it will naturally break down over time. All our tampons are wrapped in paper, meaning the packaging is fully recyclable.

What payment methods can I use?

We support payments using VISA, MasterCard, American Express, PayPal, Apple Pay or Google Pay.

When will my order be sent?

Orders placed before midday Monday – Friday will be dispatched on the same day. Orders placed after midday will be dispatched on the next business day. Please allow 3-5 working days for delivery.

When will my repeat order be billed?

Your first order and payment will be processed at the time of placing the order. Repeat subscription orders will then be billed using the same payment option and shipped 5 days before your order renewal date. This is to ensure you receive the product at the same time every month or quarterly, depending on the frequency you ordered. We will email you before processing your order to allow you time to update your next delivery.

Where do you deliver?

We currently only deliver within mainland UK.

Which absorbency tampon is right for me?

Choose from two absorbencies to match your flow Regular is best light to medium flow, absorbing 6-9g of menstrual fluid (approx 1 teaspoon). Super is best for medium to heavy flow, absorbing 9-12g of menstrual fluid (approx 2 teaspoons). Always use the lowest absorbency for your flow and change your tampon every 4-8 hours.

Why should I provide period products for free?

Access to free period products promotes equity, reduces stress, and boosts morale, leading to happier, more productive employees, students and staff. Research shows it also attracts talent and helps people view your organisation in a favourable light. For educators, it also prevents absenteeism from school and ensures equal opportunities for all students, regardless of circumstances.

Will period accessories be included in my subscription?

You can purchase our lifestyle items, such as supplements, as a one-off order or a repeat subscription. Simply select this on the product page before checkout and manage your orders in your account at any time.

Still have questions? Speak to our team today.

Ask us about our eco-friendly period and lifestyle products.

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